HEBRIDEAN HAMPERS - PRIVACY POLICY
We are committed to ensuring that your privacy is protected and that we fully comply at all times with all applicable GDPR, UK Data Protection and consumer legislation in place. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This privacy policy applies to the website and all products and services offered by Hebridean Hampers.
Personal identification information
When you shop on this website, we will ask you to input and we will collect some limited personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information. This may be collected from you in a variety of ways, including, but not limited to, when you place an order, or fill out a form on our Site.
We may collect and use Personal Information for the following purposes:
• To process your order
• To process payments
• To administer this website
• To improve customer service and
• To personalize and improve your experience while visiting our site.
Non-personal identification information
Google Analytics may collect non-personal identification information about your interaction with our website. Non-personal identification information may include the browser name, type of computer and technical information about your means of connection to our website, such as the operating system and internet service providers utilized and other similar information if you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). This information may be collected even if you do not register with our business.
Web browser cookies
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our website sends to your browser which is then stored on your system, enabling the server to collect information from the browser. We may use cookies to help your cart remember what you buy, to simplify the logging on process for repeat users, to help ensure the security and authenticity of users and to provide the mechanisms for online shopping.
You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Please note you must have cookies enabled if you want to shop online at our store.
Sharing your personal information
We may use the information you provide about yourself when placing an order to provide service to that order. It may also be used to respond to your enquiries, questions, and/or other request, whether by telephone, e-mail or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You should be aware that this site is being monitored and may capture anonymous information about your visit that will help us improve the quality of our service. We do not sell, trade, or rent your personal identification information to others.
Your acceptance of these terms
By using this Site, you consent to the use of that information as set out in this policy. If we change our privacy policy, we will post the changes on this page. Continued use of the service signifies that you agree to such changes.
Contacting us
This confidentiality policy has been compiled so as to comply with current UK legislation, so far as we are aware. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
info@hebrideanhampers.com - Registered Address: 2 Ripley Place, Stornoway, Isle of Lewis HS1 2LP. Tel: 01851703720